Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Estimated delivery time is 7–15 business days. Delivery times may vary depending on product availability and your location.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.

Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to customs clearance, courier delays, weather conditions, or other circumstances beyond our control.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. TorqueVanta is not responsible for delays or additional charges resulting from incorrect or incomplete shipping information.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping provider to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact us at:

torquevantasupport@gmail.com