Terms of service

TorqueVanta — TERMS OF SERVICE

Last Updated: August 8, 2026

Welcome to TorqueVanta. These Terms of Service (“Terms”) govern your access to and use of the TorqueVanta website, including any products, services, features, content, and functionality offered through our online store.

By accessing our website or placing an order with TorqueVanta, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About TorqueVanta

TorqueVanta is an online retail store offering automotive accessories, technology products, and related consumer products.

References to “TorqueVanta,” “we,” “us,” or “our” in these Terms refer to the operator of the TorqueVanta online store.

Business Name: TorqueVanta
Email: torquevantasupport@gmail.com
Website: www.torquevanta.com

2. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to our website, systems, or accounts.
Interfere with the operation or security of the website.
Copy, reproduce, modify, distribute, or exploit our website or its content without permission.
Use automated systems or software to collect information from our website without our permission.
Submit false, misleading, or fraudulent information.
Attempt to purchase products for purposes prohibited by applicable law.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, product images may vary slightly from the actual product due to photography, lighting, screen settings, manufacturer changes, or other factors.

We do not guarantee that every product description, image, specification, or other website content will always be completely accurate, current, or error-free.

If a material error is discovered regarding a product, including its price or description, we reserve the right to correct the error and, where appropriate, cancel or modify an affected order.

4. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to:

Limit quantities available for purchase.
Discontinue products.
Change product specifications or availability.
Refuse or cancel an order where a product is unavailable or cannot reasonably be fulfilled.

If we cancel an order after payment has been received, we will provide a refund of the amount paid for the cancelled product in accordance with our applicable refund procedures.

5. Prices and Payments

All product prices are displayed on our website at the time of purchase.

Prices may change without prior notice. However, changes made after you have successfully placed an order will not normally affect the price of that completed order, except where correction of an obvious pricing or other material error is required.

You agree to provide accurate and complete billing and payment information.

By submitting an order, you authorize the applicable payment provider to process the amount shown at checkout.

We reserve the right to refuse or cancel transactions that appear fraudulent, unauthorized, unlawful, or otherwise suspicious.

6. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been finally accepted if there is an issue affecting availability, payment, pricing, fraud screening, or fulfillment.

TorqueVanta reserves the right to refuse or cancel an order where reasonably necessary, including where:

Payment cannot be authorized.
Product availability has changed.
A significant pricing or listing error has occurred.
The order appears fraudulent or unauthorized.
Shipping to the submitted destination is unavailable or prohibited.
The order would violate applicable law or regulations.

If we cancel an order for which payment has already been received, we will refund the applicable amount paid.

7. Shipping and Delivery

TorqueVanta currently offers shipping to selected customers in the:

United States
Canada
Qatar

Shipping availability, costs, and estimated delivery times may vary depending on the destination, product, shipping method, supplier, carrier, customs procedures, and other circumstances.

Any delivery dates or timeframes displayed on our website are estimates unless expressly stated otherwise.

We will make reasonable efforts to process and ship orders within the timeframe stated on our website or at checkout. Where an unexpected delay occurs, we will communicate relevant information to the customer and provide available options where required by applicable law.

For U.S. orders, TorqueVanta will comply with applicable requirements concerning advertised shipping times and shipping delays.

Once an order has been handed to the shipping carrier, delivery may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, strikes, transportation disruptions, or other events.

8. International Orders, Customs and Import Charges

Orders shipped internationally may be subject to customs duties, import taxes, brokerage fees, VAT/GST, or other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout, such charges are not necessarily included in the product or shipping price and may be payable by the customer.

Customers are responsible for complying with applicable import requirements and providing accurate information required for delivery or customs clearance.

TorqueVanta is not responsible for delays resulting from customs clearance or inaccurate information supplied by the customer.

Customers in Canada should be aware that international purchases can involve different consumer, customs, and import requirements depending on the transaction and destination.

9. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

TorqueVanta is not responsible for delays, additional shipping costs, failed delivery, or returned packages resulting from an incorrect or incomplete address provided by the customer.

If an order is returned to us because of an incorrect address, additional shipping or reshipment charges may apply where permitted by applicable law.

10. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

Please review the Return and Refund Policy before purchasing.

Nothing in our Return and Refund Policy or these Terms is intended to exclude or restrict any consumer rights that cannot lawfully be excluded or restricted under applicable law.

11. Damaged, Incorrect or Defective Products

If you receive a product that is damaged, defective, incorrect, or materially different from the product ordered, please contact TorqueVanta as soon as reasonably possible after delivery.

We may request photographs, videos, order information, packaging information, or other reasonable evidence to help us investigate the issue.

Where required by applicable law, or where we determine that a replacement or refund is appropriate, we will provide an appropriate resolution in accordance with our policies and applicable consumer protection requirements.

12. Product Use and Safety

Customers are responsible for using products in accordance with the manufacturer’s instructions, warnings, specifications, and applicable laws.

Certain automotive products may require professional installation or technical knowledge.

TorqueVanta does not recommend modifying, installing, or using a product in a manner contrary to the manufacturer’s instructions.

Where a product requires professional installation, we recommend that installation be performed by a qualified professional.

TorqueVanta is not responsible for damage resulting from improper installation, misuse, unauthorized modification, negligence, or failure to follow manufacturer instructions, except to the extent that liability cannot lawfully be excluded.

13. Third-Party Suppliers and Service Providers

TorqueVanta may work with third-party suppliers, manufacturers, fulfillment providers, payment processors, shipping companies, and other service providers to process and fulfill orders.

Products may be shipped directly from a third-party fulfillment location or supplier.

The use of third-party service providers does not remove TorqueVanta obligations to customers under applicable law.

14. Intellectual Property

All content appearing on the TorqueVanta website, including text, logos, graphics, photographs, designs, product descriptions, layouts, trademarks, and other materials, is owned by or licensed to TorqueVanta or its respective rights holders unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.

TorqueVanta and associated branding may not be used without authorization.

15. User Reviews and Content

If you submit reviews, comments, photographs, feedback, or other content to TorqueVanta, you represent that you have the right to submit that content.

By submitting content, you grant TorqueVanta a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, defamatory, fraudulent, or otherwise inappropriate.

We do not permit reviews or other content that falsely represents a customer’s experience.

16. Third-Party Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience only. TorqueVanta does not control and is not responsible for the content, availability, security, or practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

17. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and process personal information when you use our website or purchase products from us.

18. Promotions and Discounts

From time to time, TorqueVanta may offer promotional codes, discounts, sales, or other special offers.

Unless otherwise stated:

Promotions cannot be exchanged for cash.
Promotions may have additional terms.
We may limit the number of uses of a promotion.
Promotions may not be combined unless expressly permitted.
We reserve the right to discontinue or modify promotions where permitted by law.

Any specific promotional terms displayed at the time of the offer will apply.

19. Errors and Corrections

We reserve the right to correct typographical, pricing, product description, availability, or other errors on our website.

If an error materially affects an order, we may contact the customer to provide the correct information and allow the customer to decide whether to proceed where appropriate.

If an order is cancelled due to an error, any payment received for the cancelled order will be refunded.

20. Disclaimer

To the maximum extent permitted by applicable law, the TorqueVanta website and its content are provided on an “as available” basis.

We do not guarantee that:

The website will always be available or uninterrupted.
The website will be completely free from errors or technical problems.
All website content will always be current or error-free.
Products will be suitable for every customer’s particular purpose.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded under applicable law.

21. Limitation of Liability

To the maximum extent permitted by applicable law, TorqueVanta will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including loss of profits, loss of data, or business interruption.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law, including applicable consumer protection laws.

22. Events Beyond Our Control

TorqueVanta will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

Natural disasters.
Severe weather.
War or civil unrest.
Government restrictions.
Customs delays.
Carrier disruptions.
Strikes.
Internet or telecommunications failures.
Supplier disruptions.
Transportation interruptions.
Other events outside our reasonable control.

Where required by applicable law, we will take reasonable steps to notify affected customers and provide available remedies.

23. Compliance With Applicable Laws

TorqueVanta intends to operate in accordance with applicable laws and regulations governing the sale of products through our website.

Because we sell to customers in different countries, certain consumer rights, warranties, cancellation rights, tax obligations, and other legal protections may vary according to the customer’s location.

Nothing in these Terms is intended to remove or restrict rights that customers have under mandatory applicable law.

24. Governing Law

These Terms shall be governed by the laws applicable to TorqueVanta’s place of establishment, except to the extent that mandatory consumer protection laws in the customer’s country or jurisdiction provide otherwise.

Where applicable law provides consumers with rights that cannot be waived by contract, those rights will continue to apply.

25. Changes to These Terms

TorqueVanta may update these Terms from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

The updated version will be posted on our website with a revised “Last Updated” date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

26. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

27. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and TorqueVanta regarding your use of our website and purchase of our products.